Segale Travel Service’s success is not attributed to a focus on volume, but to providing a service menu of products coupled with account management, efficiency and responsiveness. We offer a combination of leading-edge technology, and have also partnered with the industry’s best to offer clients a comprehensive suite of solutions. Our goal is to provide our clients with customized functionality and “above and beyond” service that far exceeds any corporate travel management firm today.


TECHNOLOGY


FOCALPOINT

This sophisticated reservation system combines the power of Apollo® with time-saving productivity enhancements. We have the capability of securing worldwide reservations with all airlines, car rental companies and hotel properties. Our fare savings software delivers automated low fare searches, multi-city routing, and automatic seat checking. This system allows us to offer exchange rates, weather conditions and overseas required documents.

AIR

  • Connect to 683 airlines (including code share partners).
  • Electronic ticketing capability—including interline—on 65 validating carriers from 53 countries around the world. That’s more than any other GDS!

FARES

  • We use the only GDS system with automated rules validation and faring assurance.
  • Our Optimal Shopping tool shops the broadest range of fares, including low-cost carriers and Web fares.
  • Preferred Fares Select includes Web Fares on United, US Airways, Delta, Continental, Northwest, Aloha, and American covering 80% of eligible itineraries.
  • Southwest Airlines Computer Access

CAR

  • You can connect to 24 car rental companies, including 18 with inside availability or inside link. This ensures real-time inventory status. 

HOTEL

  • You can access over 59,000 properties, including Galileo’s Inside Shopper participants. We cover an industry-leading 155 brands (94 implemented, 61 under contract)        
  • Best Available rate program with Marriott, Carlson Hotels Worldwide, Hyatt Hotels and Resorts, Omni Hotels, Outrigger Hotels & Resorts, Kempinski Hotels & Resorts, Kimpton Hotels, West Coast and Redlion Hotels, and Minto Place Suite Hotels

 

HOTEL INSIDE SHOPPER

  • Inside Shopper provides:
    • Real-time access to rates and availability
    • More-efficient searches and improved booking productivity
    • Desktop access to last room availability and exclusive offers for loyalty program members.
    • Additional discounted rates on worldwide hotels offered through THOR, our hotel consortium affiliate.

RAIL

Along with Amtrak in the U.S. and VIA Rail in Canada, we offer:

  • 13 national rail companies.
  • Pan-European access to SNCF (French Railways) and DB (German Railways)
  • The ability to ticket EuroStar and Access Rail via the host system

 

OPTIMAL SHOPPING

Significantly increases depth and breadth of searches. This product lowers your costs by reducing the need for additional low-fare shopping and auditing efforts.

  • This search tool is for North American itineraries (US, Canada, Puerto Rico, Virgin Islands)
  • Search fare and schedule information for 10-50 lower-priced alternatives
  • Multiple search logic options including lowest fare, fastest route, price-sensitive, schedule-sensitive, and unlimited search.
  • Reduce call time and improve productivity by uncovering same content as Web sites
  • Expand traveler options with search results for up to 150 alternate itineraries

 

TRAVELSCREEN™ PLUS

Saves money by ensuring that travelers are receiving all corporate discounts, mileage credits and more. This tool also increases productivity as well as the accuracy of travel arrangements.

  • Use corporate and personal preferences to customize air, car and hotel availability screens
  • View multiple levels of preferences for air displays, car vendors, hotel chains, form of payment and club membership numbers
  • Automatically applies special service requests, seat requests, and mileage membership numbers to the reservation.
  • Assure that travel options shown on-screen meet the customer’s needs

 

CUSTOM CHECK

Automatically ensures that every PNR complies with your company’s business standards and corporate policies. This tool saves money by processing the reservation correctly at the point-of-sale.

  • Determines which rules apply and ensures that all mandatory back office reporting elements—as well as corporate and individual needs—are met
  • As information is entered, Custom Check rules edit the format and content of the fields, and provide prompts when information is incorrect or missing
  • Rules can be edited or changed easily by using the Focalpoint Relay productivity tool

 

TRAVELPORT ON LINE BOOKING TOOL:

 Combines a leading on-line booking tool, global content and a scalable, informative travel portal. This tool reduces overall transaction cost through on-line self-booking.

  • Produces cost savings of 25-36% each year
  • Adoption rates exceed industry averages, so you save more each year as adoption continues to rise
  • Provides you with access to the latest tools and functionality available in corporate travel management
  • Delivers more global content, localized by country…that means more airlines, cars and hotels, and we seamlessly integrate all that global content with your preferred vendor rates, negotiated fares and traveler profiles for instant access

 

VIEWTRIP

You can also have round-the-clock access to your itinerary, regardless of whether the trip was booked through Travelport or your corporate travel manager.

 ViewTripTM is a free on-line resource that’s informative, easy-to-use and—best of all—always available. It provides specific information about any itinerary booked through the Apollo or Galileo reservation systems. Simply click on www.viewtrip.com and enter the reservation number for a specific itinerary and the traveler’s last name. The site provides trip details, weather information, travel updates and more.
e-Ticket receipts can also be printed from the site.

 ViewTrip can also be accessed via a Web-enabled device using a bookmark. All information at the site is totally secure so that only a traveler or someone with their reservation number (spouse, child or associate) can access trip details.

 

REPORTING:

TravCom CS is the premiere travel agency back office accounting and management system for agencies

  • MIS reporting capabilities providing the necessary information to reduce costs and improve operating performance
  • Designed to provide you with at-a-glimpse summations of your company’s travel habits, trends, and expenditures.
  • Reports can be customized - breakdowns can be by individual department, division, or location
  • Reports can be generated weekly, monthly or quarterly – you tell us “when”
  • Reports can be emailed (excel or acrobat reader), faxed or mailed 

800-841-2276      Better Business Bureau      209-952-6616
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